Tag Archives | social-media

Fast, Perfect, and Cheap Disaster Response

“The federal government is a support role. So if you think FEMA responds to disasters or that we’re in charge, first of all, we’re never in charge, we’re always in support, and and we work for a lot of different folks.” FEMA Administrator Craig Fugate delivers a great TED talk on the federal role in […]

Social Media as a Two-Way Street

It’s interesting watching savvy municipal employees of all stripes shift from viewing social media as another means of talking to the public, to viewing it as a new way to communicate with the public (two-way communication vs one-way bullhorn). The change is forcing professionals to view themselves as a node in the network of information, […]